AI-ML

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

In audio, video, image, gaming, and other media production industries, artificial intelligence (AI) has been a truly disruptive force—enabling a higher level of results in a fraction of the time. The rapid pace at which AI is growing can be overwhelming, and fears of AI tools replacing human workforces are growing.
This course is designed to help media professionals understand the basics of AI and leverage the assistive and generative AI tools available to create high-quality productions and production assets. It will give you the essential knowledge of AI you’ll need to remain competitive, productive, and relevant in these fast-paced and exciting times.
This course is created by Be Licensed in partnership with CertNexus (a division of Logical Operations). It is also designed to assist students in preparing for the CertNexus® AI Technologies in Media (Exam AIM-110) credential.

CompTIA AI Prompting Essentials is a hands-on, vendor-neutral course designed for professionals at any experience level to master AI skills that drive real workplace results.
Learners develop practical abilities in writing effective prompts, automating routine tasks, and using AI responsibly through interactive, job-focused scenarios, no coding or prior AI experience required. With a focus on real-world applications, critical thinking, and measurable competency, this course enables individuals and teams to confidently integrate AI tools into
daily work, increasing efficiency and effectiveness across industries and roles.

This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You’ll gain a comprehensive understanding of this technology, learn how it can be leveraged to drive innovation and efficiency, and explore the range of generative AI services available on Google Cloud. By the end of this course, you’ll be equipped to make informed decisions about implementing AI solutions.

Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this course, you learn about the main features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace.

This course covers generative AI engineering on Azure Databricks, using Spark to explore, fine-tune, evaluate, and integrate advanced language models. It teaches how to implement techniques like retrieval-augmented generation (RAG) and multi-stage reasoning, as well as how to fine-tune large language models for specific tasks and evaluate their performance. Students will also learn about responsible AI practices for deploying AI solutions and how to manage models in production using LLMOps (Large Language Model Operations) on Azure Databricks.

Nearly 77% of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. The CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, boosting productivity, enhancing communication, and making smarter decisions while understanding the ethical considerations that come with this rapidly evolving field.
Delivered in a 1-day, instructor-led format, the course covers AI concepts, generative AI tools, prompt engineering, and responsible use through CompTIA’s proven learning model of instruction, practice, and feedback. With hands-on activities and free retakes, you’ll walk away ready to embrace AI as a trusted collaborator in your work.

Unlock the full potential of Microsoft 365 Copilot by learning how to build intelligent agents using Microsoft Copilot Studio. MS-4022: Extend Microsoft 365 Copilot in Copilot Studio guides you through the process of creating low-code, declarative agents that enhance Copilot’s capabilities with custom knowledge, tools, and connectors. You’ll gain practical experience using Copilot Studio to build agents, configure custom knowledge and conversational instructions, set up agent tools, and publish your agents to Microsoft 365 Copilot environments. By the end of the course, you’ll be equipped to create specialized agents that unlock more value for individuals and teams—enabling more personalized, efficient, and impactful Copilot experiences across your organization.

Generative Artificial Intelligence (AI) is becoming more functional and accessible, and AI agents are a key component of this evolution. This learning path will help you understand the AI agents, including when to use them and how to build them, using Azure AI Agent Service and Semantic Kernel Agent Framework. By the end of this learning path, you will have the skills needed to develop AI agents on Azure.

MS-4023: Transform Ideas into Action with Copilot Chat teaches learners how to get started with Microsoft 365 Copilot Chat, craft effective prompts, and use its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.

Discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you’re a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot’s potential in your role.

MS-4019: Transform your everyday business processes with agents examines Microsoft prebuilt agents and agents for the everyday business user in Microsoft 365 Copilot. Hands-on lab exercises help students learn how to create agents in both Microsoft 365 Copilot Chat and SharePoint. 

MS-4018: Draft, analyze, and present with Microsoft 365 Copilot directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.

In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.

Get more done and unleash your creativity with Microsoft Copilot. In this learning path, you’ll explore how to use Microsoft Copilot to help you research, find information, and generate effective content.

In this learning path, you learn about the capabilities of generative AI using Microsoft Copilot. Bring your personal creativity and passion to dream up a novel destination and create the content to help tell its story.

MS-4017: Manage and extend Microsoft 365 Copilot examines how administrators can manage and extend
Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement
and administer it, and then explores the fundamentals of Copilot
extensibility.

In MS-4015: Build custom engine agents with the Microsoft 365 Agents SDK, you’ll learn how to build intelligent custom engine agents using the LLMs and AI components of your choice with the Microsoft 365 SDK. These custom engine agents can also be used to extend Microsoft 365 Copilot.

Curious about building AI agents but unsure where to start? MS-4014: Build a foundation to build AI agents and extend Microsoft 365 Copilot offers a clear and practical introduction to the tools and strategies available for creating agents and/or extending Microsoft 365 Copilot. You’ll explore the core components of AI agents and gain insight into the business value and real-world use cases they support. Through practical guidance, real-world use cases, and demos, you’ll compare Microsoft’s agent solutions—including Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit—and evaluate both low-code and pro-code development approaches. By the end of the course, you’ll be equipped to choose the right development path for your goals.