Change Management

Description

This workshop will give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
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Additional Course Information

Schedule and Pricing

Target Audience
This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted.
Pre-Requisites
Objectives
Course Delivery Modality
VILT
Duration in Hours
8
Credits Eligible
0
Course Vendor

Course Outline

1 - Getting Started

  • Introductions

2 - Preparing for Change

  • Defining Your Strategy
  • Building the Team

3 - Identifying the WIFM

  • What's in it for Me?
  • Building Support

4 - Understanding Change

  • Influences on Change
  • Common Reactions to Change
  • Tools to Help the Change Process

5 - Managing the Change

  • Change Readiness Audit
  • Stakeholder analysis
  • Developing a Change Management Plan
  • Developing a Communication Plan
  • Implementing the Plans

6 - Gaining Support

  • Gathering Data
  • Addressing Concerns and Issues
  • Evaluating and Adapting

7 - Making it All Worthwhile

  • Leading Status Meetings
  • Celebrating Successes
  • Sharing the Results and Benefits

8 - Using Appreciative Inquiry

  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • Examples and Case Studies

9 - Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts

10 - Building Resiliency

  • What is Resiliency?
  • Why is It Important?
  • Five Easy Steps for the Leader and the Individual

11 - Building Flexibility

  • What is Flexibility?
  • Why is it Important?
  • Five Easy Steps for the Leader and the Individual

12 - Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned