Emotional Intelligence

Description

Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern between di?erent feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments and achieve one’s goal.

This workshop is based on the emotional intelligence model derived from Daniel Goleman’s work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management. Nested within these are learnable competencies that enable us to improve performance in our personal lives, at work and as a leader.
Download

Additional Course Information

Schedule and Pricing

Target Audience
Individual Contributors Supervisors Managers Directors Executives
Pre-Requisites
Objectives
  • Understand how emotions affect our behavior
  • Become more self-aware and mindful
  • Develop better self-control and motivation
  • Connect with others by recognizing their needs
  • Build strong relationships based on mutual respect and trust
  • Apply EI to overcome challenging thought patterns and emotional states
Course Delivery Modality
VILT
Duration in Hours
16
Credits Eligible
1
Course Vendor

Course Outline

1 - What Is Emotional Intelligence

  • What Is Emotional Intelligence
  • Emotions and Behavior
  • Goleman’s Model
  • Self-Awareness, Social Awareness, Self-Management, Relationship Management

2 - Self-Awareness

3 - Self-Management

4 - Social Awareness

5 - Relationship Management

6 - How Emotions Influence Us

  • Dealing with Stress
  • Emotional Filtering
  • Challenging Thought Patterns

7 - Summary