MS-4004 Empower your workforce with Microsoft 365 Copilot Use Cases

Description

In MS-4004: Empower your workforce with Microsoft 365 Copilot Use Cases, students perform a series of hands-on exercises involving ten Use Cases – Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Additional Course Information

Schedule and Pricing

Target Audience

MS-4004: Empower your workforce with Microsoft 365 Copilot Use Cases is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios. **IMPORTANT:**Before attending this course, you should be familiar with how Microsoft 365 Copilot works across M365 applications, including Copilot Chat and Copilot Agents. For a basic understanding of Copilot, see the following online training: Get started with Microsoft 365 Copilot.

Pre-Requisites
Learners should be familiar with working in Microsoft 365 apps like Word, Excel, and PowerPoint. This course is intended for all types of users working with Microsoft Copilot for Microsoft 365.
Objectives
Course Delivery Modality
VILT
Duration in Hours
8
Credits Eligible
1
Course Vendor

Course Outline

1 - Empower your workforce with Microsoft 365 Copilot: Executives Use Case

  • Module assessment

2 - Empower your workforce with Microsoft 365 Copilot: Sales use case

  • Module assessment

3 - Empower your workforce with Microsoft 365 Copilot: IT Use Case

  • Module assessment

4 - Empower your workforce with Microsoft 365 Copilot: Marketing Use Case

  • Module assessment

5 - Empower your workforce with Microsoft 365 Copilot: Finance Use Case

  • Module assessment

6 - Empower your workforce with Microsoft 365 Copilot: HR Use Case

  • Module assessment

7 - Empower your workforce with Microsoft 365 Copilot: Operations use case

  • Module assessment

8 - Empower your workforce with Microsoft 365 Copilot: Communications Use Case

  • Module assessment

9 - Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case

  • Module assessment

10 - Empower your workforce with Microsoft 365 Copilot: Legal Use Case

  • Module assessment